FAQ
Frequently Asked Questions
Before you contact our support, please check if you do not find answer to your questions on this page.
Open your account menu and choose My job offers.
Press New offer, fill in the fields and press Save.
While it is a draft you can change it or delete it.
When it is ready, press Submit for review.
The REDE-T team reviews the offer and lets you know by e-mail; once submitted you can no longer change it.
Once approved, press Publish.
Publishing is paid in credits; the price and how long it lasts are shown before you confirm.
Members can then see the offer and receive it by e-mail.
While it is published you can use Withdraw to hide it and Show again to bring it back.
The paid period keeps running while it is withdrawn, and after showing it again you can only withdraw it once 48 hours have passed.
Open your account menu and choose My business
Press New business, fill in its details (name, description, contacts, zone and categories), add the logo and press Save.
When it is ready, press Submit for review.
The REDE-T team reviews the details and lets you know by e-mail; once submitted you can no longer change it.
Once approved, press Publish in the directory.
Publishing is paid in credits; the price and how long it lasts are shown before you confirm.
You can use Remove from the directory and Show again until the paid period ends; that period keeps running while the business is removed.
Open My REDE-T → Account and security and choose Delete my account.
Your account is marked for deletion and you are signed out. After 7 days the account and its data are deleted. If you change your mind, just sign in again before then.
Yes. Open My REDE-T and follow the link to your e-mail subscriptions, or go straight to E-mail subscriptions
For each kind of e-mail (REDE-T e-mails, job offer alerts, new document alerts) choose Receive, Suspend temporarily or Turn off permanently, and press Save.
E-mails about your account (resetting your password, for instance) are sent regardless.
Go to Recover password (also linked from the sign-in page), enter your user name or e-mail and send.
You will receive an e-mail with a link to choose a new password. The link is valid for 15 days. If you cannot find it, check your spam folder.