Does the future of dining still have real restaurants on offer?
Here’s what we know today: People will continue to want to go to a restaurant. There is no data contradicting this. On the contrary, the two megatrends of “premiumization” and “more experience” form the perfect framework for the high-end foodservice business segment.
First of all, this means one thing: Just as the quality of food in restaurants has increased dramatically over the past few decades, it will continue to do so into 2073. What does this mean? The three-star level will then be more or less standard. The reason for this is partly, but not exclusively, due to the increased production efficiency made possible by an expanded ghost-kitchen infrastructure. Cutting fresh broccoli, steaming it, cutting up whole fish, preparing stocks, reducing sauces – in the future, all this will no longer happen in the (star) restaurant kitchen itself, but rather in ghost kitchens.
And what will happen to QR codes?
In turn, the majority of these tasks are not performed by people, but by machines and cooking systems. This means maximum precision and quality assurance. However, it should be mentioned that it will take some time before this happens. The young chef of today will continue to be needed for a long time to come – until they are ready to retire, at the very least. Then, when the time really comes, what else will the chefs at the restaurant do? They will be creative, truly creative that is. Their dishes will tell stories all the more because they can use them to express what they’re really about. And it is precisely this cuisine that will then be presented to the guests of the hospitality of the future as an experience in the dining room.
By the way, service staff will still play a key role in telling these stories and will remain an indispensable part of the analog restaurant experience. However, they will be intensively supported by state-of-the-art technologies – the forerunners of which are already emerging. Keyword: QR codes or something similar. In the restaurant of the future, they will be everywhere: on every plate, each container, the furniture and even the wine bottle. They will become a low-threshold medium of interaction between the restaurateur and their guest. Whether it’s the products within a dish, the vintage of the wine, the supply chain of a particular ingredient, the backstory of a froth or the decor in the dining room – QR codes (or maybe even NFT chips?) will create touchpoints between the restaurant and its guest that will set new standards.
So let’s go over it again: The new role of ghost kitchens, the opportunities presented by digital, hyper-connected food ordering, the future creative spurts of chefs, the luxury of attentive service, and the new opportunities for interaction between guests and restaurateurs through QR codes all portray an enticing picture for what the restaurant industry could look like in 2073.
Therefore, it’s no wonder that Dr Peter Stadelmann, CEO of RATIONAL AG, is extremely confident about the future of foodservice. He emphasizes one thing in particular: “The difference between food intake and the dining experience in the restaurant will continue to diverge in the coming decades,” he says. “This is great news for restaurants! After all, it is precisely restaurants that provide us humans, as social beings, with moments that go far beyond our collective caloric intake: Through its unique atmosphere, its service that will be even more attentive in the future, and dishes that tell stories with a creativity never seen before. I am convinced that the technologies of the future are a unique opportunity for foodservice. So in this vein: 2073, here we come!”
by Lucas Palm & Stephen Dutton | KTCHN REBEL